At Alex Voyage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws in India and the USA.

Effective Date: Jan 2025
Last Updated: Nov 2025

Information We Collect

We collect the following types of information from you:

Personal Information

Name, email address, phone number, mailing address, and payment details.

Passport or visa details (only when required for travel-related services).

Non-Personal Information

Browser type, IP address, operating system, and website usage data.

Sensitive Personal Data

Any information required under Indian laws (e.g., Aadhaar details) for compliance purposes.

How We Collect Your Information

Directly from You: Through forms, inquiries, bookings, or subscriptions on our website.

Automatically: Using cookies, tracking technologies, or analytics tools.

Third Parties: When shared by travel partners, affiliates, or government agencies for visa or legal compliance.

How We Use Your Information

We use your information for the following purposes:

To process travel bookings, provide consultations, and deliver services.

To communicate updates, confirmations, or promotional offers (only with your consent).

To comply with legal obligations in India and the USA.

To improve website functionality and user experience.

Sharing of Information

We do not sell or rent your personal data. However, we may share information under these conditions:

Service Providers: With travel partners, airlines, hotels, or visa agencies for fulfilling bookings.

Legal Compliance: To comply with Indian or U.S. laws, court orders, or government regulations.

Business Transfers: If Alex Voyage is acquired or merges with another business.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience.

Types of Cookies We Use: Functional, analytical, and advertising cookies.

Opt-Out: You can manage cookies through your browser settings.

Your Privacy Rights

Under Indian Law:

You have the right to access, update, or delete your personal data stored with us.

Under U.S. Law (CCPA):

Right to Know: Request details of the data we collect about you.

Right to Delete: Request the deletion of your personal information.

Right to Opt-Out: Opt-out of the sale of personal data (we do not sell your data).

To exercise these rights, contact us at admin@alexvoyage.com

Data Security

We take reasonable steps to protect your data from unauthorized access, use, or disclosure by implementing:

Secure payment gateways for transactions.

Encrypted communication and data storage.

Regular security audits.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

International Data Transfers

As an Indian-based company serving international clients, your data may be transferred to and stored on servers located outside your country. By using our services, you consent to such transfers in compliance with applicable laws.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

Updates to This Privacy Policy

We may update this policy from time to time. The “Last Updated” date will reflect the latest changes. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Alex Voyage
Email: admin@alexvoyage.com
Phone: +91 919-996-8561
Address: Samsera, Pakur,Jharkhand-816107

Grievance Redressal (India-Specific)

As per Rule 5(9) of the IT Rules, you may contact our Grievance Officer for any complaints regarding your data thropough us.